We ship from Luxembourg to Luxembourg, Germany, France, Belgium, the Netherlands, Austria, Denmark, Sweden, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Lithuania, Latvia, Estonia, Portugal, Italy, Spain, Romania, Bulgaria, Greece, Ireland, Switzerland, Norway and the United Kingdom (excluding Northern Ireland). Prices and delivery times are in our Shipping policy.

Orders are dispatched within 2 business days. Delivery takes 1-2 business days in Luxembourg, 3-5 business days in the rest of the EU, Denmark and Sweden, and 5-8 business days to the United Kingdom, Switzerland and Norway. Delivery times count from dispatch.

Shipping is free on orders from EUR 80 (DKK 600 in Denmark, SEK 900 in Sweden, NOK 900 in Norway, GBP 80 in the United Kingdom, CHF 75 in Switzerland).

Orders to Switzerland leave the EU. Import duties, import VAT and carrier handling fees are charged by Switzerland and paid by you on delivery. Prices for Norway include Norwegian VAT, which we collect at checkout under the Norwegian VOEC scheme, so no additional Norwegian VAT is payable on delivery. Orders to Norway leave the EU, and any other import charges or carrier handling fees that may apply are paid by you on delivery. Prices for the United Kingdom include UK VAT for orders up to GBP 135. For orders above GBP 135, UK import VAT and any customs duties are collected by the carrier on delivery and paid by you.

Yes. You can withdraw from your purchase within 14 days of receiving your order, without giving a reason. Write to hello@miavka.com with your order number. Please return the yarn unused, in its original winding and with the label attached. Details are in our Refund policy.